Member Success Specialist
Profile- Member Success Specialist
Location: Mumbai
Experience Required:- 2 – 6 Years
Responsibilities:
- Guide members from app download to financial plan execution.
- Provide support via chat, email, and phone.
- Resolve inquiries and complaints with care.
- Ensure a ‘WOW’ member experience.
- Collaborate on user journey improvements.
Requirements:
- Excellent written and verbal communication skills
- Collaborative and result oriented
- Structured approach of thinking and execution
- Strong sense of service orientation and solution driven approach
Interested one can share resume at [email protected] or can connect at 91-120-31-13251