Posted time October 1, 2025 Location Bengaluru Job type Full Time

Job description

  • Job Opening: Growth Consultant – Customer Success ( B2B Saas / Global Clients )
  • Location: Bangalore
  • Experience: 2.5 Years (preferred in SaaS / FMCG domain)
  • Salary: 15-20 LPA

Key Responsibilities:

  • Lead end-to-end implementation of a cloud-based SaaS product for FMCG clients
  • Configure software to match client needs and manage master data
  • Handle client interactions and coordinate with internal teams
  • Provide technical support, troubleshoot issues, and ensure SLA compliance
  • Generate reports and guide clients on product usage
  • Manage UAT, obtain sign-offs, and ensure post-go-live adoption

Requirements:

  • Strong communication & documentation skills
  • Proficiency in MS Excel; tech-savvy with mobile & desktop tools
  • Basic understanding of FMCG operations
  • Self-driven, adaptable, and ready to thrive in a fast-paced startup environment
  • Prior SaaS onboarding experience is a plus.
Mail your resume to [email protected]