Job description
- Job Opening: Growth Consultant – Customer Success ( B2B Saas / Global Clients )
- Location: Bangalore
- Experience: 2.5 Years (preferred in SaaS / FMCG domain)
- Salary: 15-20 LPA
Key Responsibilities:
- Lead end-to-end implementation of a cloud-based SaaS product for FMCG clients
- Configure software to match client needs and manage master data
- Handle client interactions and coordinate with internal teams
- Provide technical support, troubleshoot issues, and ensure SLA compliance
- Generate reports and guide clients on product usage
- Manage UAT, obtain sign-offs, and ensure post-go-live adoption
Requirements:
- Strong communication & documentation skills
- Proficiency in MS Excel; tech-savvy with mobile & desktop tools
- Basic understanding of FMCG operations
- Self-driven, adaptable, and ready to thrive in a fast-paced startup environment
- Prior SaaS onboarding experience is a plus.
Mail your resume to [email protected]